Privacy Policy
Introduction
We take your privacy seriously. This Privacy Policy explains how we collect, process, and store your personal data when you use our website and services. By using our platform, you agree to the practices described here in accordance with EU GDPR regulations.
Data We Collect
- Account registration: name, email address, password.
- Order details: printing requirements, file uploads, delivery information.
- Payment information: processed securely through trusted payment providers. We do not store full payment card details.
- Usage data: IP address, device type, browser, and session activity for security and performance purposes.
How We Use Your Data
- Processing and fulfilling your orders.
- Communicating about order status and support inquiries.
- Ensuring security of our website and services.
- Improving our platform and services.
File Uploads and User Control
- We store uploaded files only as long as necessary to fulfill your order.
- Files are deleted automatically after order completion unless you request otherwise.
- You can request deletion of your files at any time by contacting our support team.
Data Sharing
- Service providers who assist with payment processing or printing fulfillment.
- Legal obligations under German or EU law.
Data Security
- Encrypted storage of sensitive information.
- Secure communication via HTTPS.
- Regular security audits and updates.
Your Rights Under GDPR
- Access your personal information.
- Request correction of inaccurate data.
- Request deletion of your data, including uploaded files.
- Withdraw consent at any time for data processing where consent was given.
- Request data portability.
- Lodge a complaint with a supervisory authority.
Cookies and Tracking
- Essential cookies to operate the website.
- Analytics cookies to understand usage patterns (anonymous).
You can manage cookie preferences in your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time to comply with regulations or improve our services. The latest version will always be available on our website.
Contact Us
If you have questions about your privacy or wish to exercise your GDPR rights, please contact us at: privacy@yourprintshop.de